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COOKIE POLICY
Last updated March 06, 2023


This Cookie Policy explains how Living Better ("Company," "we," "us," and "our")
uses cookies and similar technologies to recognize you when you visit our website at
http://www.livingbetter.org.uk ("Website"). It explains what these technologies are
and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes
personal information if we combine it with other information.


What are cookies?


Cookies are small data files that are placed on your computer or mobile device when
you visit a website. Cookies are widely used by website owners in order to make their
websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Living Better) are called "first-party
cookies." Cookies set by parties other than the website owner are called "third-party
cookies." Third-party cookies enable third-party features or functionality to be
provided on or through the website (e.g., advertising, interactive content, and
analytics). The parties that set these third-party cookies can recognize your computer
both when it visits the website in question and also when it visits certain other
websites.


Why do we use cookies?


We use first- and third-party cookies for several reasons. Some cookies are required
for technical reasons in order for our Website to operate, and we refer to these as
"essential" or "strictly necessary" cookies. Other cookies also enable us to track and
target the interests of our users to enhance the experience on our Online Properties.
Third parties serve cookies through our Website for advertising, analytics, and other
purposes. This is described in more detail below.


How can I control cookies?


You have the right to decide whether to accept or reject cookies. You can exercise
your cookie rights by setting your preferences in the Cookie Consent Manager. The
Cookie Consent Manager allows you to select which categories of cookies you
accept or reject. Essential cookies cannot be rejected as they are strictly necessary
to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our
website. If you choose to reject cookies, you may still use our website though your
access to some functionality and areas of our website may be restricted. You may
also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and
the purposes they perform are described in the table below (please note that the
specific cookies served may vary depending on the specific Online Properties you visit.)

​

Performance and Functionality Cookies:

​

These cookies are used to enhance the performance and functionality of our Website
but are non-essential to their use. However, without these cookies, certain
functionality (like videos) may become unavailable.


Name: TS#
Purpose: Increases website security. It is also a session cookie.
Provider: www.livingbetter.org.uk
Service: Typescript View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: session


Name: TS#
Purpose: Increases website security. It is also a session cookie.
Provider: .www.livingbetter.org.uk
Service: Typescript View Service Privacy Policy
Country: United States
Type: server_cookie
Expires in: session


Name: XSRF-TOKEN
Purpose: This cookie is written to help with site security in preventing Cross
-Site Request Forgery attacks.
Provider: .www.livingbetter.org.uk
Service: Advertiser's website domain View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: session


Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us
understand how our Website is being used or how effective our marketing campaigns
are, or to help us customize our Website for you.

 

Name: bolt-performance
Purpose: __________
Provider: www.livingbetter.org.uk
Service: __________
Country: United States
Type: pixel_tracker
Expires in: session


Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of
classifying these cookies with the help of their providers.

 

Name: ssr-caching
Purpose: __________
Provider: www.livingbetter.org.uk
Service: __________
Country: United States
Type: http_cookie
Expires in: less than 1 minute


How can I control cookies on my browser?

​

As the means by which you can refuse cookies through your web browser controls
vary from browser to browser, you should visit your browser's help menu for more
information. The following is information about how to manage cookies on the most
popular browsers:
Chrome
Internet Explorer
Firefox
Safari
Edge
Opera


In addition, most advertising networks offer you a way to opt out of targeted
advertising. If you would like to find out more information, please visit:
Digital Advertising Alliance
Digital Advertising Alliance of Canada
European Interactive Digital Advertising Alliance


What about other tracking technologies, like web beacons?


Cookies are not the only way to recognize or track visitors to a website. We may use
other, similar technologies from time to time, like web beacons (sometimes called
"tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique
identifier that enables us to recognize when someone has visited our Website or
opened an email including them. This allows us, for example, to monitor the traffic
patterns of users from one page within a website to another, to deliver or
communicate with cookies, to understand whether you have come to the website
from an online advertisement displayed on a third-party website, to improve site
performance, and to measure the success of email marketing campaigns. In many
instances, these technologies are reliant on cookies to function properly, and so
declining cookies will impair their functioning.


Do you use Flash cookies or Local Shared Objects?


Websites may also use so-called "Flash Cookies" (also known as Local Shared
Objects or "LSOs") to, among other things, collect and store information about your
use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the
settings of your Flash player to block Flash Cookies storage using the tools
contained in the Website Storage Settings Panel. You can also control Flash Cookies
by going to the Global Storage Settings Panel and following the instructions (which
may include instructions that explain, for example, how to delete existing Flash
Cookies (referred to "information" on the Macromedia site), how to prevent Flash
LSOs from being placed on your computer without your being asked, and (for Flash
Player 8 and later) how to block Flash Cookies that are not being delivered by the
operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash
Cookies may reduce or impede the functionality of some Flash applications,
including, potentially, Flash applications used in connection with our services or
online content.


Do you serve targeted advertising?


Third parties may serve cookies on your computer or mobile device to serve
advertising through our Website. These companies may use information about your
visits to this and other websites in order to provide relevant advertisements about
goods and services that you may be interested in. They may also employ technology
that is used to measure the effectiveness of advertisements. They can accomplish
this by using cookies or web beacons to collect information about your visits to this
and other sites in order to provide relevant advertisements about goods and services
of potential interest to you. The information collected through this process does not
enable us or them to identify your name, contact details, or other details that directly
identify you unless you choose to provide these.


How often will you update this Cookie Policy?

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We may update this Cookie Policy from time to time in order to reflect, for example,
changes to the cookies we use or for other operational, legal, or regulatory reasons.
Please therefore revisit this Cookie Policy regularly to stay informed about our use of
cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.


Where can I get further information?


If you have any questions about our use of cookies or other technologies, please
email us at somicb.living.better@nhs.net or by post to:
Living Better
The Living Better Hub
Minehead, Somerset TA24 5AY
United Kingdom
Phone: 01643 803030

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